GUIDELINES and ORIENTATION
For all visitors and short-term workers
Your journey to the Mission at Natuvu Creek begins by understanding the Mission guidelines, signing the liability releases, and giving us needed information to complete the reservations for your trip.

Please click the "Submit" button at the end of the form, otherwise your information will not be saved.
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Dear Friend....

Thank you for your willingness to take time away from work and family to serve at the Mission at Natuvu Creek (MNC).  We pray your visit will be a life-long blessing and hope you will continue your involvement with MNC for many years to come.

The Mission at Natuvu Creek is unique ministry serving, with our best, the rural people of Fiji through the provision of world-class medical/dental care, education, job training and counseling in healthful living and spiritual growth. When you enter a new culture many of the rules and assumptions you rely on at home change dramatically. To help you adapt, we created this list of guidelines which will protect you, your team, the staff and all recipients. They have been written based on experience and with our overriding value of “Serving with our Best” in mind. It is important you follow these guidelines so you are a blessing and a help to the work.   Thank you for accepting and observing them.  Insensitive or irresponsible behavior can undo years of patient work and relationship building very quickly and hurt the very people you came to serve as well as yourself. 

Serving is a privilege and we are grateful to the Fijians who allow us to live and work in their country.  An attitude of humility and heart to learn are essential for your success on this - a purposeful adventure. Celebrating the creativity, community and progress of the people we serve is of utmost importance.  In our many years of experience,  we know that each time we go to the Mission it is we who are blessed more than we can ever bless those we serve.   We encourage you to look for what God is showing you for your life during your time at MNC.  It is impossible to create guidelines that cover every conceivable situation, so the #1 thing to remember is: FLEXIBILITY, FLEXIBILITY, and more FLEXIBILITY!!!

We are very thankful for our resident doctor and his wife, who is a nurse – Anibal and Nani Kalbermatter - and want each team to strengthen the impact they and key staff are having year-round through the ministry of MNC. They are ready to answer questions and help in any way during your stay. We know you will be an encouragement to them.  Our goal is to become a community others in Fiji want to emulate and we sincerely appreciate your support in making that a reality.

Two key values help us accomplish this:

REST ON THE SABBATH:  At MNC we observe Sabbath rest from Friday sundown to Saturday sundown as a celebration and acknowledgement of God as Creator.  You have chosen to embark on a purposeful adventure and it is easy to forget the importance of rest, especially as a Westerner.   We invite you to join us during this time of physical and spiritual renewal and worship as the clinic and office will be closed. There is a worship service on Saturday morning in our chapel.   Please enjoy time with your team in the beauty of God's creation during the rest of the day! 

HEALTH AND WHOLENESS:  MNC is a tobacco, alcohol and drug free environment which we believe is essential for achieving the goal of "wholeness".   Fiji is filled with opportunities for healthy fun and exercise.   All meals are vegetarian with some fish served occasionally.  May God bless your visit and travel to and from the Mission at Natuvu Creek.  We want to be a blessing to you and, once again, thank you for your support, encouragement and prayers! Marta and Tom Tooma, Founders
 
Last Name (Surname) *

Exactly as it appears on your passport
 
First Name *

Exactly as it appears on your passport
 
Nickname

(Or name you like to be called)
 
Group Name

Organization or person that is leading your group.
 
Mobile Phone *

 
Primary Phone Number

or number other than your mobile number
 
Date of Birth

Enter as Month, Day, Year - ex: Oct 6, 1981
 
Name on Passport *

 Enter your name exactly as it appears on your passport
 
Passport Number *

Passport must be valid at least 3 - preferably 6 months after date of return home. This information will be used only in case of emergency - we recommend you bring a copy with you in case of loss or theft.
 
Passport Expiration Date *

Enter as Month, Day, Year - ex: Oct 6, 2020
 
PERSONAL BEHAVIOR *

In order to maintain safety and maximize effectiveness, I freely agree to the following:

In keeping with MNC’s goal of being a sanctuary for renewal and refreshment for those who serve and those who come for help, I will not engage in the consumption of alcohol, tobacco, or illegal drugs.  I will not gamble, use vulgar or lewd language, or engage in reckless or immoral behavior.

I will dress modestly and with respect for the Fijian culture.  (A general packing list and dress code can be found on the Detailed Trip FAQ’s document).

I will refrain from negative comments or discussions concerning Fiji’s government, customs, and religions - especially with Fijians.

I will follow security procedures, including staying with the group, communicating my whereabouts with my team leader, and being responsible for personal property.  (Keep valuables locked in MNC safe or with you i.e. passport).

 
ADDITIONAL GUIDELINES *

Other things to understand....

The Fijian culture is different from your own. The Fijians are  easy-going, but modest and reserved. If you are invited into a village, wear modest clothing and take off your hat (wearing one is an insult to the chief). Leave your shoes outside the door when entering a home and keep in mind that it's also insulting to touch someone's head - which can be tempting when you are surrounded by wide-eyed, smiling children.

If you are asked to give a presentation at the clinic, school or village, please remember to speak slowly, clearly and in short sentences. Illustrations are always helpful.

Please do not make personal requests of Mission staff members.  Staff members will go out of their way to try to please a guest, but your request may not be in keeping with Mission policy or their duties.  A Mission team leader or representative will assist you with your requests.

Please do not arrange to directly contact Mission staff before or after the trip (unless you are a physician needing to communicate with our medical director).  We do encourage you to “like” the Mission’s Facebook page and comment there about your experience.  www.facebook.com/mncfiji .  If you have photos or messages that you would like to share with staff, please send them to Janet at Janet@natuvu.org and she will make sure the staff member receives your communication.

In keeping with the Fijian sense of propriety (as well as the Mission's), please avoid being alone for any lengthy period of time with a member of the opposite sex, especially staff members or Fijians, as this can be easily misinterpreted (married couples excluded!). Any interaction with a minor must be in a group setting.

Please do not give gifts or make promises of any kind to any staff or villager without the permission of your MNC liaison as this shows favoritism and will cause jealousy.  We are happy to accept donations to the staff Christmas fund, which will let you show your appreciation to all.  Please report to your MNC liaison if you are asked by a Fijian to give them a gift or monetary donation.  

Please do not ask anyone working within MNC or in a village about their salary or income.

 
RELEASE AND CONSENT *

In order to maintain safety and maximize effectiveness, I freely agree to the following:

I understand MNC may publish photos and testimonies of participants at MNC, including myself as a participant that is uplifting to the work of MNC and give permission to do so.

I will treat MNC property and all equipment and supplies as if they were my own and will personally replace or reimburse MNC the costs of any repair or replacement of items for which I am directly responsible.

I understand there may be recommended immunizations for traveling to Fiji.  I take full responsibility for my own decision to receive, or not receive, any of the recommended immunizations. Further, I understand that refusing recommended immunizations or medications could result in serious medical illness. I will not hold the Mission at Natuvu Creek or any of its trustees, officers, representatives, agents, or employees responsible for contracting diseases, which could have been prevented through receiving recommended immunizations. (Please refer to the CDC website for complete and up-to-date information).

 
COMMUNITY LIFE AT MNC *

In order to maintain safety and maximize effectiveness, I freely agree to the following:

No one except registered guests of MNC is permitted to be on the second floor of the clinic. 

Please do not visit the homes of any staff or invite them to your suite/dorm without first consulting your MNC liaison.

Unmarried couples may not share a room alone when double accommodations are available.

MNC Staff who may help you outside of normal working hours are being paid by the Mission and do not need extra compensation or tipping.If you want to “tip” the staff at the end of the trip please inform Dr. Kalbermatter. There is a Staff Christmas Fund that is used for end of year bonuses and we are grateful for any size contribution you may make to it.

Kindly remember that, among other things, MNC is a place of employment and training, and while staff welcome an interest being shown in their work, they all have tasks to perform and deadlines to meet.

Remember you are part of a team – just like any staff member.  Do not dictate to the staff, but work along-side them in humility, learning from them. All have job descriptions and have been carefully chosen for their positions in the ministry of MNC.

During outreach in town or the villages, always ask permission to take photos of individuals, as well as of their homes, animals, etc. Please be sensitive with our neighbors.

Please do not favor those who speak English above those who cannot.  There will always be someone who can translate for you. Feel free to ask for help.

 
LIABILITY RELEASE *

In consideration of being permitted to participate in the activity on the specified date(s), in full recognition and appreciation of the dangers and hazards inherent in this activity including transportation to and from such activity, I hereby agree to assume all the risks and responsibilities surrounding my participation in the activity; and, further, does for themselves, their heirs, and personal representative(s) hereby defend, hold harmless, indemnify, release, and forever discharge Mission at Natuvu Creek and all its trustees, officers, representatives, agents, and employees from and against any and all claims, demands, actions, or causes of action on account of damage to personal property, or personal injury, or death which may result from my participation in the activity, and which result from causes beyond the control of, and without the fault or negligence of, The Mission at Natuvu Creek, its trustees, officers, representatives, agents, or employees.

 
ZIPLINE/SKATEBOARD Release *

In consideration of the zipline/skateboard services of The Mission at Natuvu Creek, agents, owners, officers, volunteers, participants, employees, and all other persons or entities acting in capacity on their behalf (hereinafter collectively referred to as “MNC Zipline/Skateboard Ramp”), I hereby agree to release and discharge MNC Zipline/Skateboard Ramp, on behalf of myself, my children, my parents, my heirs, assigns, personal representative and estate as follows:

1.  I acknowledge that MNC Zipline/Skateboard Ramp entails known and unanticipated risks that could result in physical or emotional injury, paralysis, death or damage to myself, to property, or to third parties. I understand that such risks simply cannot be eliminated without jeopardizing the essential qualities of the activity.

2.  The risks include, and are not limited to: collision with other participants on takeoff and landing zones, the trees or other fixed objects; falling down; my own equipment failure or the failure of other’s equipment; my own or other’s negligence; objects or conditions on the landing surface that may cause me to fall; broken bones; sprains; head, neck and back injuries; abrasions; and bruises.

3.  Furthermore, MNC Zipline/Skateboard Ramp is an activity that is highly physical and suggests participants check with their doctor before attempting this activity. MNC Zipline/Skateboard Ramp is not responsible for body (e.g. fingers, hair) or personal affects (clothing) caught in the pulley system, even in the event of equipment malfunction.

4.  I expressly agree and promise to accept and assume all of the risks existing in this activity. My participation in this activity is purely voluntary, and I elect to participate in spite of the risks.

5.  I hereby voluntarily release, forever discharge, and agree to indemnify and hold harmless MNC Zipline/Skateboard Ramp from any and all claims, demands, or causes of action, which are in any way connected with my participation in this activity or my use of MNC Zipline/Skateboard Ramp‘s equipment or facilities, including such Claims which allege negligent acts or omissions of MNC Zipline/Skateboard Ramp.

6.  Should MNC Zipline/Skateboard Ramp or anyone acting on their behalf, be required to incur attorney’s fees and costs to enforce this agreement, I agree to indemnify and hold them harmless for all such fees and costs.

7.  I certify that I have adequate insurance to cover any injury or damage I may cause or suffer while participating, or else I agree to bear the costs of such injury or damage to myself. I further certify that I have no medical or physical conditions that could interfere with my safety in this activity, or else I am willing to assume – and bear the costs of – all risks that may be created, directly or indirectly, by any such condition.

8.  I agree that if any portion of this agreement is found to be void or unenforceable, the remaining portion shall remain in full force and effect.

By agreeing to this release, I agree that if any person is hurt or property is damaged during my participation in this activity, I may be found by a court of law to have waived my right to maintain a lawsuit against MNC Zipline/Skateboard Ramp on the basis of any claim from which I have released them herein. I have had sufficient opportunity to read this entire document. I have read and understood it, and I agree to be bound by its terms.

 
LIABILITY RELEASE - OFF CAMPUS ACTIVITIES *

Including, but not limited to:
-  Cannibal Caves hike
-  Bouma Falls hike
-  Waitavala Water Slide, Taveuni
-  Waterfalls
-  Volcano Hike
-  Snorkeling/Diving
-  Kayaking & Other Water Sports
-  Visits to other Islands

In consideration of being permitted to participate in the activity on the specified date(s), in full recognition and appreciation of the dangers and hazards inherent in this activity including transportation to and from such activity, I hereby agree to assume all the risks and responsibilities surrounding my participation in the activity; and, further, does for themselves, their heirs, and personal representative(s) hereby defend, hold harmless, indemnify, release, and forever discharge Mission at Natuvu Creek and all its trustees, officers, representatives, agents, and employees from and against any and all claims, demands, actions, or causes of action on account of damage to personal property, or personal injury, or death which may result from my participation in the activity, and which result from causes beyond the control of, and without the fault or negligence of, The Mission at Natuvu Creek, its trustees, officers, representatives, agents, or employees.

 
MEDICAL CONSENT *

The signing participant gives his/her consent to receive treatment for illness or injury, medication or immunization deemed advisable through the Mission at Natuvu Creek, and to make the necessary referrals to other facilities, if indicated.  The participant further consents to any x-ray examination, laboratory test, anesthetic, medical or surgical diagnosis and hospital service that may be rendered under the general or special instruction of any licensed physician, whether such treatment or diagnosis or immunization is rendered at the office of the physician or at a licensed hospital or health department.  It is understood that this consent authorizes the physician to exercise his/her best judgment as to what is best for the individual patient.  This consent will remain effective throughout the duration of this event unless revoked in writing and delivered to Mission at Natuvu Creek.

 
SPONSORSHIP *

We are happy to accept sponsorship on behalf of any group or individual.  The full amount due for travel and accommodations must be paid before travel, either by sponsorship or by the volunteer.  Prepaid expenses will be reimbursed to the volunteer upon receipt and up to the amount of sponsorship, not to exceed the amount paid directly by the volunteer to the Foundation.  The Mission at Natuvu Creek cannot reimburse out-of-pocket expenses and expenses paid to a third-party vendor (i.e. airfare booked directly through the airlines).  Any amount of sponsorship received beyond the amount paid by the volunteer directly to the Foundation will be a donation to the Foundation or a credit toward a future trip. Sponsorship received through our online "Donate" page will have a 2.4% processing fee deducted before applied to travel expenses.  MNC encourages volunteers to book all travel through the Foundation if they expect sponsorship for their Mission trip.

 
Extended Stays and Cancellations

Many volunteers decide to extend their stay at the Mission to enjoy the beauty that the area has to offer.  We are happy to accommodate requests to extend stays at the same daily rate.  A room change may be required if the extension interferes with another reservation.

In preparation for your arrival, accommodations are readied, food and supplies are purchased, and staff coverage is arranged.  Reservations cancelled less than fifteen (15) days prior to the date of arrival are non-refundable.

 
SIGNATURE *


I understand and agree that if I violate any of the guidelines in this Agreement in any way I:

- May be subject to immediate removal from the MNC campus and possibly lose my privileges to participate in any future MNC visit, and

-Will reimburse, indemnify, defend and hold MNC, its employees and volunteers harmless from any cost, expense, obligation, claim or liability resulting from such violation.

 
Need a call back? *

If you wish to discuss any of these guidelines, please contact Team Coordinator Janet Walker at 949-525-1188 (janet@natuvu.org) or Marta Tooma at 949-395-3795 (marta@natuvu.org).Or, a representative can contact you.  Would you like a representative of Mission Natuvu Creek to contact you?
     
 
Minor Children

Specify Names on Passport, Passport Numbers and Ages .By clicking "OK", you agree to take full responsibility for the above listed children under 18 years of age.
 
General Health

Please list any allergies, physical limitations, daily medications or restrictions for medical treatment you feel we should be aware of. If none, please type "None".  This information will be kept confidential.
 
T-Shirt Size

Our T-shirts are 100% organic cotton, hand-printed and designed in Florence, Italy.  You can view a photo at www.natuvu.org/trading-post)

Please keep in mind t-shirts run small.

 
Bula Bulletin

Occasionally, MNC sends news and information about the Mission at Natuvu Creek.  Please tell us if you would like to receive Mission News (you can unsubscribe at any time)

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